Returns & Exchanges

We want you to feel like 24K magic in your new gear, but if you are not completely satisfied, we offer 30-day returns on all unworn items. Please ensure all original tags are attached and the products are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.

• 3.
  Pack and Ship

  Place your items in the original packaging, include the packing slip, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 7-10 business days.