Frequently Asked Questions
Everything you need to know about your 24K Magic style experience.
What is the standard shipping timeframe?
Domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our online returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we prioritize sustainability and fair labor practices. All our apparel is manufactured in certified facilities that ensure safe working conditions and fair wages.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to follow your package's journey in real-time.
Do you offer limited edition merchandise?
Yes, we frequently release exclusive collections. To stay informed about upcoming drops and limited edition styles, we recommend signing up for our newsletter.